Why DirectLink?

DirectLink is an innovative custom courier company. When you combine management expertise and technology with a corporate philosophy of 'delivering it right the first time,' you have a combination for a successful partnership with clients.

DirectLink offers you:

• Regional Coverage Exclusively dedicated to the Carolinas and southern Virginia, and operating with a hub and spoke system from ten strategically placed Terminal Service Centers, DirectLink provides more efficiency and faster response time.

• Management Expertise Privately owned and operated, the management of DirectLink started in the courier industry in 1974. While employing experienced professionals, the company also employs technically trained personnel who understand the complexities of current technology.

• Centralized Customer Service and Account Management   A responsive customer service team is located in our corporate office in Greensboro where it provides consolidated OS&D reports for all terminals, monthly on-time delivery reports, incident reporting, and quality control.

• Tracking and Tracing Technology Our electronic proof of delivery with scanned signatures from each delivery point tightens the Chain of Custody process. The technology results in more accurate delivery processes and billing by minimizing losses, discrepancies and miss-sorts.

• Quality Client retention is our primary emphasis, and it is achieved through meticulous daily attention to detail. We take the time to understand your business and then we deliver solutions for your transportation needs. By employing uniformed delivery personnel and a company owned fleet of vehicles, we emphasize training and professionalism resulting in consistent on-time, accurate deliveries.

• Price of Service Today's new pricing platform for service requires cost effective pricing in meeting the needs of each client. You can be assured DirectLink will emphasize efficiency in cost controls and pass the savings on to you.